Terms of service
TERMS OF SERVICE
Last updated: August 2026
Welcome to Pawuno. The terms “we,” “us,” and “our” refer to Pawuno. Pawuno operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a shopping experience (the “Services”).
Pawuno is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use our Services.
Please read these Terms of Service carefully, as they contain important information about your legal rights and responsibilities.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms of Service or our Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you are not legally able to enter into a contract on your own, you may only use our Services with the involvement and consent of a parent or legal guardian where required by applicable law.
To use certain Services, including placing an order, you may be asked to provide information such as your name, email address, billing information, payment information, and shipping information.
You agree that the information you provide is accurate, current, and complete and that you have the right to provide such information.
You are responsible for maintaining the confidentiality of your account credentials and for activity carried out through your account.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.
However, colors and the appearance of products may vary depending on your device, screen, settings, lighting, and other factors.
Minor differences between a product displayed online and the product received will not, by themselves, constitute a defect where the product otherwise conforms to its description and applicable legal requirements.
Product descriptions, specifications, availability, and prices may be updated from time to time.
We reserve the right to discontinue products or limit quantities where permitted by applicable law.
SECTION 3 – ORDERS
When you place an order through our website, you are submitting an offer to purchase the selected products.
An order is accepted when we confirm the order or otherwise indicate that the purchase has been accepted.
We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases involving suspected fraud, unauthorized transactions, pricing errors, inventory errors, or other legitimate reasons.
If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order using the original payment method, unless otherwise required by applicable law.
Please review your order carefully before submitting it.
Your purchases are subject to our Returns & Refund Policy, without affecting any mandatory consumer rights applicable to your purchase.
Unless otherwise agreed, products purchased through our website are intended for personal or household use and not for unauthorized commercial resale.
SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions may change from time to time.
The price applicable to your purchase will generally be the price displayed at the time your order is placed and will be confirmed in your order confirmation.
Unless expressly stated otherwise, applicable taxes, shipping charges, customs duties, import fees, or other charges may apply depending on the destination and applicable law.
Where applicable law requires taxes or other charges to be included in the displayed price, we will comply with those requirements.
You agree to provide accurate and complete billing, payment, and contact information.
You confirm that you are authorized to use the payment method provided for your purchase.
If payment cannot be successfully processed, we may be unable to complete your order.
SECTION 5 – SHIPPING AND DELIVERY
We ship orders internationally to the destinations available at checkout.
Shipping and delivery times provided on our website are estimates unless expressly stated otherwise.
Delivery times may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather, natural disasters, strikes, government actions, or other events beyond our reasonable control.
We will not use this section to exclude any mandatory rights you may have regarding delivery delays or non-delivery under the laws applicable to your purchase.
If your order is significantly delayed, lost, or otherwise affected by a delivery issue, please contact us at veloria554@gmail.com so that we can investigate and assist you.
Any transfer of risk in the products will occur in accordance with applicable law.
SECTION 6 – INTELLECTUAL PROPERTY
All content made available through our Services, including trademarks, logos, text, images, graphics, product photographs, videos, audio, designs, layouts, and other materials, is owned by Pawuno or its licensors and is protected by applicable intellectual property laws.
These Terms permit you to access and use the Services for personal and lawful purposes.
You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
Pawuno’s name, logo, product names, designs, and slogans may constitute trademarks of Pawuno or their respective owners.
All rights not expressly granted are reserved.
SECTION 7 – OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools or services as part of our Services.
These tools may be operated by third parties and may be subject to their own terms and policies.
Where permitted by applicable law, Pawuno is not responsible for third-party tools that we do not operate or control.
Your use of third-party tools is subject to the applicable terms and conditions of the relevant provider.
We may introduce additional features, tools, or resources in the future. Any such features may form part of the Services and may be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to websites, services, or resources operated by third parties.
We do not control third-party websites and are not responsible for their content, policies, products, services, or practices.
If you access a third-party website through a link on our Services, you do so at your own discretion.
Any transaction you make with a third party is subject to that third party’s terms and policies.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
Pawuno is powered by Shopify, which enables us to provide the Services to you.
Any purchase you make through our Store is a transaction between you and Pawuno.
Shopify provides the technology and infrastructure that enables us to operate the Store but is not the seller of the products purchased from Pawuno.
Nothing in these Terms affects any rights or obligations that cannot legally be excluded or limited under applicable law.
SECTION 10 – PRIVACY POLICY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Because our Services are powered by Shopify, Shopify may process personal information in connection with hosting, operating, securing, and improving the Services.
Information may also be processed by third-party service providers where necessary to provide payment processing, shipping, customer support, fraud prevention, analytics, marketing, or other services.
Please review our Privacy Policy for additional information about how personal information is collected, used, and shared.
SECTION 11 – FEEDBACK AND REVIEWS
If you voluntarily submit reviews, comments, suggestions, photographs, videos, or other content to us (“Feedback”), you grant Pawuno a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, and promoting our Services, subject to applicable law.
You represent that you have the necessary rights to submit the Feedback and that it does not knowingly violate the rights of another person.
We may remove or refuse to publish Feedback that we reasonably believe violates applicable law, these Terms, or the rights of others.
You remain responsible for the content you submit.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
There may occasionally be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, availability, or other information.
We reserve the right to correct such errors and update information where permitted by applicable law.
If an order has been placed based on a material error, we may contact you regarding the error and, where legally permitted, offer you the option to confirm the corrected order or cancel the affected order.
If an order is cancelled, any payment made for the cancelled order will be refunded.
SECTION 13 – PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use the Services:
• For unlawful, fraudulent, malicious, or abusive purposes
• To violate applicable laws or regulations
• To infringe the intellectual property or other rights of Pawuno or any third party
• To transmit viruses, malware, or other harmful code
• To interfere with or disrupt the operation or security of the Services
• To impersonate another person or entity
• To submit false or misleading information
• To collect personal information from other users without authorization
• To engage in unauthorized scraping, automated data extraction, or other activities that interfere with the Services
• To attempt to gain unauthorized access to our systems, accounts, or security features
We reserve the right to restrict or terminate access to the Services where permitted by applicable law if we reasonably believe that these Terms have been violated.
SECTION 14 – AGENTS AND AUTOMATED ACCESS
If you use software, automated systems, bots, agents, or other technology to access or interact with our Services, you must do so in accordance with applicable law and these Terms.
You must not use automated systems to circumvent security measures, access restrictions, CAPTCHA systems, or other technical measures designed to control access to the Services.
We may use reasonable technical measures to limit or restrict automated access where necessary to protect our Services, users, or systems.
SECTION 15 – TERMINATION
We may suspend or terminate your access to our Services where permitted by applicable law if you materially violate these Terms or engage in fraudulent, abusive, unlawful, or harmful activity.
Termination will not affect rights or obligations that arose before termination.
Any provisions that by their nature should continue after termination will remain effective to the extent permitted by applicable law.
SECTION 16 – DISCLAIMER OF WARRANTIES
To the fullest extent permitted by applicable law, information provided through the Services is provided for general informational purposes.
We do not guarantee that all information will always be complete, accurate, or current.
The Services may occasionally be unavailable due to maintenance, technical problems, or circumstances outside our reasonable control.
Nothing in these Terms excludes or limits any statutory warranty, guarantee, conformity right, consumer protection, or other legal right that cannot lawfully be excluded or limited.
Our products are provided with all mandatory warranties, guarantees, and consumer protections required by the laws applicable to your purchase.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Pawuno will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the Services.
However, nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including liability for fraud, intentional misconduct, or any other liability that applicable law requires us to retain.
Nothing in these Terms limits any mandatory consumer rights or remedies available to you under applicable law.
SECTION 18 – INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services or your material violation of these Terms.
This section does not apply to the extent that applicable law prevents such an obligation from being imposed on consumers.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with the policies referenced herein, constitute the agreement governing your use of the Services, except where additional terms apply to a specific product, service, promotion, or transaction.
SECTION 21 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms where prohibited by applicable law.
Pawuno may transfer or assign its rights and obligations where permitted by applicable law, including in connection with a business sale, restructuring, or transfer of assets.
SECTION 22 – GOVERNING LAW AND CONSUMER RIGHTS
These Terms are intended to operate in accordance with the mandatory laws applicable to your purchase and use of the Services.
If you are a consumer, nothing in these Terms is intended to deprive you of mandatory consumer protections or legal rights available in your country or jurisdiction.
Where mandatory local law grants you rights that cannot be waived by contract, those rights will continue to apply regardless of any provision in these Terms.
SECTION 23 – HEADINGS
The headings used in these Terms are included for convenience only and do not affect the interpretation of the Terms.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms from time to time by publishing a revised version on our website.
The updated version will indicate the date on which it was last updated.
Where applicable law requires us to provide notice of material changes, we will provide such notice in the manner required by law.
Your continued use of the Services after the effective date of an updated version constitutes acceptance of the updated Terms to the extent permitted by applicable law.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Pawuno
Email: veloria554@gmail.com
Address: Carrer Xiquet 54, 46716 Rafelcofer, Valencia, Spain
For any additional legally required business information, please refer to the legal information published on our website.